Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I'm wr3444! I play biggest game you have daily! For the past…

Customer Question
I'm wr3444! I play...

I'm wr3444! I play biggest game you have daily! For the past 4 mos my screen suddenly goes blank about every 30 minutes, sometime in the middle of a huge hand!

Technician's Assistant: What exactly is having screen issues?

I just told you, my screen just drops the game in the middle of playing!

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Dell windows 10 touch screen

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

About 3 mos! It's not the computer, I had Geek squad out here a few days ago, said it was the site

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I just need for this to stop! If not I'm leaving the site!

Submitted: 7 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 3 minutes by:
12/13/2017
Tech Support Specialist: Specialist Sean S., Computer Support Specialist replied 7 months ago
Specialist Sean S.
Specialist Sean S., Computer Support Specialist
Category: Computer
Satisfied Customers: 1,372
Experience: 15+ years IT experience. A+, Net+, Security+ certified
Verified

Good afternoon/evening!...My name is ***** ***** I look forward to helping you. What would you like resolved today? Please be as detailed as possible so I can help you the best way. Thanks!

Ask Your Own Computer Question
Tech Support Specialist: Specialist Sean S., Computer Support Specialist replied 7 months ago

To fix the black screen so it doesn't happen anymore?

Ask Your Own Computer Question
Customer reply replied 7 months ago
Please call me(###) ###-####now
Tech Support Specialist: Specialist Sean S., Computer Support Specialist replied 7 months ago

The phone support is an additional service. This one is for the chat only. Do you want to proceed with that? It should either be on your screen to add it or I can send you the offer for it

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I need to have my pc checked because it locks up after a few
I need to have my pc checked because it locks up after a few minutes telling me to call a number. I checked with geek squad a few days ago in store and was told not to call the number. Has happened ab… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Trying to download and get started with Microsoft solitarie
trying to download and get started with Microsoft solitarie daily challenge, please help … read more
Cody
Cody
Computer Science
2,387 satisfied customers
Geek squad transferred data to our new tower, but not
geek squad transferred data to our new tower, but not Microsoft Works. Why not? How do I get works on our new tower? … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,335 satisfied customers
Several pogo games that I like to play haven't loaded for me
Several pogo games that I like to play haven't loaded for me for the past year & I was wondering why? Most of them are the lesser slot games, spooky, ali baba, sci fi, both showbiz, keno pop, tumble b… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I am having trouble accessing my daily challenge on
I am having trouble accessing my daily challenge on Microsoft Games. I can get to the games, but when I try to go to the daily challenge, it brings up the 5 games, but when I pick a game, it goes to a… read more
Lorenz Vauck
Lorenz Vauck
Computer Expert
Electrical Engineering
71 satisfied customers
I HAVE A MAN IN India WHO WAS IN MY COMPUTER FROM A GROUP
I HAVE A MAN IN India WHO WAS IN MY COMPUTER FROM A GROUP THAT SAYS THEY ARE FROM wINDOWS. wE HAVE PAID THEM MONEY AND SUPPOSEDLY ANYTIME WE NEED HELP WE CAN CALL THEM, BUT I WOULD LIKE TO GET THEM OU… read more
Tim
Tim
Bachelors in Information Technology
12 satisfied customers
I NEED TO MAKE AN APPOINTMENT TO HAVE A MEMBER OF THE GEEK
I NEED TO MAKE AN APPOINTMENT TO HAVE A MEMBER OF THE GEEK SQUAD COME TO OUR HOUSE TO WORK ON DESK TOP COMPUTER AND PRINTER. PRINTER WILL NOT PRINT, COMPUTER WILL NOT PLAY A CD. WE ALSO HAVE TWO LAP T… read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
I am having trouble with playing games on puter. I tried to
I am having trouble with playing games on puter. I tried to connect w geek squad thru google chrome and I had trouble. Some kind of error w google chrome. Before that I was playing a game and it said … read more
Quiksilver07070
Quiksilver07070
Remote Technical Support
Associate Degree
68 satisfied customers
I just bought a new computer from Best Buy and picked it up
I just bought a new computer from Best Buy and picked it up yesterday. I bought Office 2012 and a virus protector, and asked them to load a driver for my cannon 100 protable computer. I started it up … read more
Brian Kelly
Brian Kelly
Owner Operator
Associate Degree
165 satisfied customers
My computer suddenly lost the ability to play sounds in Windows
My computer suddenly lost the ability to play sounds in Windows (startup sounds) and in all of my internet browsers...Oddly the sound will still play in things like windows media player when I load a … read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
Systemax Laptop in use daily for a couple years; have played
Systemax Laptop in use daily for a couple years; have played high demand Flash based games daily. Recently computer was running a bit hot (fan issue); have chill pad and external fan blowing to help. … read more
Networke_Helper
Networke_Helper
Bachelor\u0027s Degree
13 satisfied customers
my samsung syncmaster 2433 will display not optimum mode recommended
my samsung syncmaster 2433 will display not optimum mode recommended mode 1920 by 1200 60 hz. but only on one game that i use....help please… read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,252 satisfied customers
I have received several e-mails stating that my computer is
I have received several e-mails stating that my computer is not protected. The payment was taken out of my bank account on 30th July so why am I not protected? I have just been in mcafee website and u… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
How do I enter the registration number for Medieval Total War
How do I enter the registration number for Medieval Total War (please note this is not Medieval Total War II) given that when I try the number directly I'm referred to the Activision site on which I c… read more
TechGuy
TechGuy
Vocational, Technical or Trade Scho
373 satisfied customers
I purchased a new HP laptop and had Windows 7 installed. I
I purchased a new HP laptop and had Windows 7 installed. I keep getting a blank white screen for no apparent reason. It doesn't matter if I'm on the internet or working in Words or any other program. … read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,252 satisfied customers
My parents bought a Dell computer (with Vista on it) last year.
My parents bought a Dell computer (with Vista on it) last year. This year I bought them 2 PC Cd-Roms (that don't say Vista on the box) can these games still be played on a computer with Vista?… read more
mary
mary
Bachelor's Degree
1,332 satisfied customers
I have a HP Prod# XXXXX S/N cnx747123v I cant get desk
I have a HP Prod# XXXXX S/N cnx747123v I can't get desktop to pull I had trouble with this for about three days before it went completely blank took it to Best Buy In Joplin Mo geek squad told it woul… read more
Magic C.
Magic C.
Commercial Network Support Engineer
Associate Degree
2 satisfied customers
Have a dell inspiron 1420 and when I update Vista the comnputer
Have a dell inspiron 1420 and when I update Vista the comnputer blue screens. How do I fix.… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x