Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Microsoft updated yesterday on my PC and now I can't access…

Customer Question
Microsoft updated yesterday on...

Microsoft updated yesterday on my PC and now I can't access my email. Every time I hit send/receive it tells me it's not implemented.

Technician's Assistant: Are you logged into your email account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I don't know it has been many years since I started

Submitted: 7 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 11 minutes by:
12/12/2017
Tech Support Specialist: Cody, Senior Systems Administrator replied 7 months ago
Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

Ask Your Own Computer Question
Tech Support Specialist: Cody, Senior Systems Administrator replied 7 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I can't get on my PC I have talked to three differed people
I can't get on my PC I have talked to three differed people on Microsoft and can't get any help … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,335 satisfied customers
I did the big update last night and now Outlook 2010 doesn't
I did the big update last night and now Outlook 2010 doesn't work. When I hit send/receive a message box says "Not implemented." I have not received any emails since the update rebooted. I have reboot… read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
460 satisfied customers
Yesterday I updated Windows 10 as recommended by Microsoft.
Yesterday I updated Windows 10 as recommended by Microsoft. Now my Outlook 2007 is inoperative with an error message "not implemented" … read more
Cody
Cody
Senior Systems Administrator
3,889 satisfied customers
I just bought a new computer and upgraded to Outlook Home
Hi Andy, I just bought a new computer and upgraded to Outlook Home and Business 2016. Any emails I send with attachments are not being received by the recipients. I don't the think the attachments are… read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
30 satisfied customers
Need a 7 digit # to access my Hotmail and they sent me a 4
Need a 7 digit # to access my Hotmail and they sent me a 4 digit #. Inquiry ####-##-####… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I have 'Cortana' on my computer and it wants me to sign in.
I have 'Cortana' on my computer and it wants me to sign in. I tried several times but it kept telling me that my email didn't exist. I don't know what to do. It was a Microsoft ID? … read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,181 satisfied customers
I have forgotten my password on my yahoo account and also
I have forgotten my password ***** my yahoo account and also the retrieve password ***** telephone number I do not have this phone number anymore and asked for another mail account and I have not had … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
my computer is not working. just received a call from someone
my computer is not working. just received a call from someone from systems mechanic. are they legal or a scam? Greenville, SC ph ***-***-****… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
I have had Microsoft Office Professional 2010 for several years.
I have had Microsoft Office Professional 2010 for several years. Yesterday, every time that I start Outlook, Microsoft Single Image 2010 proceeds to install. Once Outlook does start, I try to send & r… read more
Erik B.
Erik B.
Network Engineer
Associate Degree
4,134 satisfied customers
My password XXXXX to be reset. I tried and it worked once.
My password XXXXX to be reset. I tried and it worked once. Now I'm told I can't try for a new password XXXXX another 24 hours. I can't wait that long. Also, I get a popup that won't leave my screen to… read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
Hi! I have 2 problems with my Outlook. I stupidly tried to
Hi! I have 2 problems with my Outlook. I stupidly tried to send a message with far too many photographs on Sunday and it simply won't send. I cannot retrieve it because it has started sending. How can… read more
JHANNELL
JHANNELL
Bachelor\u0027s Degree
7 satisfied customers
In Microsoft Outlook, if I receive an email and then press
In Microsoft Outlook, if I receive an email and then press the button to reply, but half way through the reply I decide to telephone a reply instead of sending it by email, does the subsequently SAVED… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
I tried to get access to my portfolio (microsoft money). A
I tried to get access to my portfolio (microsoft money). A screen tells me I need to type in my "live-id). I haven't used my password XXXXX years (it was always remembered by msn). I typed in what I b… read more
Christopher Bessler
Christopher Bessler
Senior Network Engineer
Associate Degree
1,587 satisfied customers
Yesterday I received a ton of automatic security and other
Yesterday I received a ton of automatic security and other updates from Microsoft and all of a sudden I can't send email from Outlook. I compose the email hit send and it places it in the Outbox. When… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
How to I get Microsoft Office Outlook 2007 to activate after
How to I get Microsoft Office Outlook 2007 to activate after it has been installed and working for a year or more. It stopped working after I installed a new HP printer yesterday. When I go to my emai… read more
s4sys
s4sys
B.Tech in Computer Science Engineer
484 satisfied customers
Help!!!!! Trying to sign onto my hotmail and it said I typed
Help!!!!! Trying to sign onto my hotmail and it said I typed wrong password. Tried several more times then it said I had tried TOO many times. I can't answer my "secret" question cuz I don't remember … read more
Cris
Cris
60 satisfied customers
hello, yesterday i received an email from me to me offering
hello, yesterday i received an email from 'me' to me offering me a cheap iphone. it had a web address which i didn't click on. this same email was sent to all my contacts list, i know this, because i … read more
CyberWerx
CyberWerx
IT Solutions Architect
USAF Electronic Warfare - 2 years
2 satisfied customers
I am using Outlook 2003. Yesterday I began receiving muliple
I am using Outlook 2003. Yesterday I began receiving muliple downloads of emails stored on the server. When I opened Outlook this morning I had over 90,000 emails that downloaded overnight. It finishe… read more
Diana
Diana
Owner
Bachelor\u0027s Degree
100 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x