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Keep getting message on phone from us.eangelizing984os.xyz…

Customer Question
Keep getting message on...

Keep getting message on phone from us.eangelizing984os.xyz with google header that says that phone has viruses can not get rid of it

Technician's Assistant: Does your network appear in the Wi-Fi list on your phone?

No

Technician's Assistant: Are other devices (computer, tablet, etc.) connecting to the router?

Yes

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

Yes this phone is galaxy note 5. I also have galaxy note 4 that does not do it.

Submitted: 7 months ago.Category: Computer
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Answered in 10 minutes by:
12/12/2017
Tech Support Specialist: Sudipto, Hardware Engineer replied 7 months ago
Sudipto
Sudipto, Hardware Engineer
Category: Computer
Satisfied Customers: 6,115
Experience: Certificate Course In Computer Maintenance
Verified

Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP

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Tech Support Specialist: Sudipto, Hardware Engineer replied 7 months ago

Do you get a pop up message or in email?

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Customer reply replied 7 months ago
When start internet
Tech Support Specialist: Sudipto, Hardware Engineer replied 7 months ago

Do you mean, when you enable data or turn on wifi on your phone?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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