Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I jus changeed all my pass words for microsoft on my phone…

Customer Question
I jus changeed all...

I jus changeed all my pass words for microsoft on my phone and Ipad when i went on to my computer it wont let me use the new password ***** says it qn old one

Technician's Assistant: When did you last change your password ***** Apple ID?

Last night

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

On my laptop?

Submitted: 7 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 3 minutes by:
12/12/2017
Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 7 months ago
Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 1,939
Experience: Technical Support Coach at Liberty Tax Service
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your password. I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question.

Ask Your Own Computer Question
Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 7 months ago

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

What email are you trying to get back? gmail/outlook/yahoo etc?

How do you usually access your email? Email client such as windows live, (built in email app

on the computer itself that looks like an envelope) Thunderbird? Using a regular browser such

as Firefox/Internet Explorer/Chrome etc?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I am an old woman. I haven't ever used this g mail account.
I am an old woman. I haven't ever used this g mail account. My friend that set it up entered the wrong thing, she entered yzonneporter.gmail.com, it should have been yvonneporter.g mail .com. My phone… read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
513 satisfied customers
I just set up my new aus laptop with password did updates lp
I just set up my new aus laptop with password ***** updates lp restarted asked for password ***** entered what I wrote down as pw but it keeps saying incorrect how can I by pass and reset … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I had a Recently set up Skype account. When a contact tried
I had a Recently set up Skype account. When a contact tried to call me I couldn't hear the phone ring. This morning I upgraded all the OS on my computer. When I tried to go into my Skype account. It h… read more
John
John
System/Network administrator
High School or GED
2,073 satisfied customers
I don't know I've done something or clicked onto some thing
I don't know I've done something or clicked onto some thing that's upset every thing it's an iPad I've tried putting my pass word in the old one but it's saying it's wrong it's the only one I've used … read more
RussellA
RussellA
Solutions Architect
Bachelor\u0027s Degree
123 satisfied customers
My computer was acting funny last night and i had to start
my computer was acting funny last night and i had to start it in safe mode. I has a icon saying my security was turn off and to turn it to ckisk the icon.Well i did and I put the seurity back on ,I sh… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
When u have a chance, I have a question about my start up
When u have a chance, I have a question about my start up screen after any update or even smaller downloads give me wayyy to much time restarting or rebooting every time. Between 10-20 min sometimes… read more
Cody
Cody
Computer Science
2,387 satisfied customers
My laptop will not let me in without a Microsoft account
My laptop will not let me in without a Microsoft account word which I have no idea what it is because I have been using my pin … read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
Need to reestablish Hotmail on iPhone 6 Changed password on
Need to reestablish Hotmail on iPhone 6 Changed password ***** laptop and it works but not iPhone. AppleCare suggested I contact you … read more
Moses C
Moses C
Bsc
775 satisfied customers
I forget my yahoo pass word. Cant remember. My Ipad wont let
yes my Ipad wont let me log in because i forgot the pass word… read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
GOT A NEW LAPTOP CAN'T GET ON IT WITH OUT PUTTING IN MY
GOT A NEW LAPTOP CAN'T GET ON IT WITH OUT PUTTING IN MY MICROSOFT PASS WORD ,DON'T EVEN KNOW I HAD ONE , PHIL. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
On my iPad I jus changed my password and it won't work in
On my iPad I jus changed my password ***** it won't work in settings. It works w the icon only … read more
Edward Dorsey
Edward Dorsey
Technician
Associate Degree
30 satisfied customers
Just received a RU18UA laptop. set up Microsoft account via
Just received a RU18UA laptop. set up Microsoft account via outlook but I may have miss spelled the password. Had to erase the MacAfee account because we use a different producr. When the laptop reboo… read more
John
John
System/Network administrator
High School or GED
2,073 satisfied customers
I have an old e-mail account that I can't access because the
I have an old e-mail account that I can't access because the password *****'t work. we went thru all the online help and nothing worked. that acc. is***@******.***. I opened a new yahoo which is***@**… read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
I have a toshiba computer. It has a pass word to get on it
I have a toshiba computer. It has a pass word to get on it and it wouldn't accept my original one last night. Went to a link it gave me on my computer to change my password- It wouldn't work. Called t… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
After uploading the 9.??on my Apple Ipad it ask pass word
After uploading the 9.??on my Apple Ipad it ask for a pass word (that I dont remember or have) and wont let me go any further. I called Apple direct (that was a joke) wont let me change the password I… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
567 satisfied customers
My computor will not accept my pass word.please call me to
My computor will not accept my pass word.please call me to help me out. 1(###) ###-#### James asher… read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
I log on to Hot mail using my pass word and got meesage I was
I log on to Hot mail using my pass word and got meesage I was hacked and needed to get a new pass word. I then got a code over my cell phone to change it and entered my new pass word along with my old… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
Hello,my question is that what can I do to change my pass word
Hello,my question is that what can I do to change my pass word to get on the computer? I changed it last night so my children could'nt get on sites that they are not suppost to,and I wrote it down and… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
9 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x