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MyTV had a message to connect with you it is not connecting…

Customer Question
MyTV had a message...

MyTV had a message to connect with you it is not connecting with the sattellite.

Technician's Assistant: Who makes your router?

Att

Technician's Assistant: What have you tried so far?

The screen said to contact you

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

We had snow and they think that may be the reason

Submitted: 7 months ago.Category: Computer
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12/12/2017
Tech Support Specialist: Richard, Computer Specialist replied 7 months ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,274
Experience: Over 20 years of consulting to the IT industry
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Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me the make and model of the TV please?

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