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Ive changed my password for my microsft acct but cant get…

Customer Question
Ive changed my password...

Ive changed my password ***** my microsft acct but cant get into my computer

Technician's Assistant: What exactly are you having trouble accessing?

When I enter my password ***** says to change your password ***** to acct live

Technician's Assistant: What Microsoft model do you have? And the Operating System (OS)?

What you .mean I'm just trying to get on

Technician's Assistant: The Computer Technician will be able to walk you through that. How long has this been going on with your computer? What have you tried so far?

Awhile, that's why I hardly went on it cause I forgot my p.a. changed p.a. twice

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Yes I was given an hp printer from my boss and would like to connect that to my computer also.

Submitted: 7 months ago.Category: Computer
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Answered in 2 hours by:
12/12/2017
Tech Support Specialist: Richard, Computer Specialist replied 7 months ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,179
Experience: Over 20 years of consulting to the IT industry
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me please the exact message you get when you fail to sign into your account?

Please let me know

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