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Excel stops working without saving recent work. Windows 10…

Customer Question
Excel stops working without...

Excel stops working without saving recent work

Technician's Assistant: What Operating System (OS) are you running on your computer or device?

Windows 10 pro office 365 business

Technician's Assistant: When did you last update your Excel?

Today

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

No ok

Submitted: 8 months ago.Category: Computer
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Answered in 1 minute by:
12/12/2017
Tech Support Specialist: Cody, Senior Systems Administrator replied 8 months ago
Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 4,088
Experience: Systems Administrator
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Hello. My name is ***** ***** I will be assisting you today.

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Tech Support Specialist: Cody, Senior Systems Administrator replied 8 months ago

Does this happen in Word?

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Customer reply replied 8 months ago
I rarely use word, so I can't answer that question
Tech Support Specialist: Cody, Senior Systems Administrator replied 8 months ago

go to start menu > search run and open that > type in excel.exe /safe

does it work in safe mode?

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Customer reply replied 8 months ago
I've entered payment information in.
why do I continue to get a request for update payment info?
Customer reply replied 8 months ago
Payment error. Looks like we don’t have your latest credit card information. Please update it so we can connect you with the Expert momentarily.
Tech Support Specialist: Cody, Senior Systems Administrator replied 8 months ago

payment failed, bank maybe blocking

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Customer reply replied 8 months ago
please cancel this request. I don't trust this site.
Tech Support Specialist: Cody, Senior Systems Administrator replied 8 months ago

I'll send in the request

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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