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The printer will not print. unable to install. A lot of

Customer Question
Hi The...

Hi The printer will not print. unable to install. A lot of errors.

Technician's Assistant: How are you connecting to your printer: wirelessly or by USB?

USB

Technician's Assistant: When did you last update the printer driver software?

Tried to do this today with a Brother tech support, but kept coming up error on their website, and windows would not let me in. Unable to install new driver software

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Well, I was told there may be corruption on my computer, which is disabling my printer

Submitted: 7 months ago.Category: Computer
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Answered in 1 minute by:
12/12/2017
Tech Support Specialist: arsufi2002, Computer Support Specialist replied 7 months ago
arsufi2002
arsufi2002, Computer Support Specialist
Category: Computer
Satisfied Customers: 1,772
Experience: MCSE, RHCE, IBM System X Server Certified
Verified

Hi,

My name is ***** ***** of the expert in computer category. I am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected

Please find reply box below to post your response

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Tech Support Specialist: arsufi2002, Computer Support Specialist replied 7 months ago

Are you able to print directly from printer to confirm everything is fine from printer side?

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Tech Support Specialist: arsufi2002, Computer Support Specialist replied 7 months ago

You can try copy function on printer to check this..

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