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It is very slow, and I can not get Quicken to work at all. I…

Customer Question
It is very slow...

It is very slow, and I can not get Quicken to work at all. I have had two sessions with Techs, but still promblems

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

It ios a HP, modem is a PK5000Z from Qwest

Technician's Assistant: What's the model of your HP router?

Gee I don't know, I do have a a eero unit

Technician's Assistant: What have you tried so far?

Just about every thing

Submitted: 7 months ago.Category: Computer
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Answered in 3 minutes by:
12/11/2017
Tech Support Specialist: Cody, Senior Systems Administrator replied 7 months ago
Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Tech Support Specialist: Cody, Senior Systems Administrator replied 7 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

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