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My computer from Dell is new, was supposed to have Acrobat…

Customer Question
My computer from Dell...

My computer from Dell is new, was supposed to have Acrobat installed, but it has never worked right, I get error messages when trying to use it.

Technician's Assistant: What Operating System (OS) are you running on your computer or device?

Can you link to my computer to get needed information?

Technician's Assistant: When did you last update your Acrobat?

My computer is new, it should have been loaded with latest version.

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Yes, I can't seem to get Outlook to accept my usual email, it only has my gmail account.

Submitted: 8 months ago.Category: Computer
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Answered in 5 minutes by:
12/11/2017
Tech Support Specialist: Jason Jones, Computer Expert replied 8 months ago
Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 19,466
Experience: Over 10 years of professional experience.
Verified

Hello,
I look forward to helping you today.

Which errors are are you given from Adobe?

I will be standing by, looking forward to your response.
Thank you,
Jason

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