Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I have to use a new password each and every time I try to…

Customer Question
I have to use...

I have to use a new password ***** and every time I try to get into my account. I have spent hundreds of hours and am running out of P.Words.

Technician's Assistant: What exactly are you having trouble accessing?

My Account

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Altec

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Everything I can think of. I have discussed this before to no avail. I would really appreciate a ph call on this.(###) ###-#### Please assist me; it is running me CRAZY. I HAVE NO ONE ELSE,AS NOBODY ELSE HAS A CLUE.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No, just please don't leave me stranded. I have reset my password ***** of times. It is too time consuming to do it each and every time

Submitted: 8 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
12/11/2017
Tech Support Specialist: Richard, Computer Specialist replied 8 months ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,537
Experience: Over 20 years of consulting to the IT industry
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me for which service this password ***** ***** please?

Ask Your Own Computer Question
Customer reply replied 8 months ago
I put in my Cc# ***** went on but NO PASSWORD ***** work so I am stopped again. It always says I have not entered enough characters, though I have..
Tech Support Specialist: Richard, Computer Specialist replied 8 months ago

Thanks

Can you tell me though for which service this is for?

Ask Your Own Computer Question
Customer reply replied 8 months ago
No, I'll just find another way to advertise; I hate computers. I have tried services like this before. Worked for a week and then back to the exact same problem.
Tech Support Specialist: Richard, Computer Specialist replied 8 months ago

Why do you not respond to my question?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I have tried every way to connect my new ph to gmail, but
I have tried every way to connect my new ph to gmail, but can't remember password, or password ***** other acc set to me … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
944 satisfied customers
I can sign into my google account from this computer and my
I can sign into my google account from this computer and my phone. But I have forgotten my password ***** cannot sign into Gmail on my personal computer. I do not know if my email has been hacked and … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I am re-downloading Skype having not used it in a while.
I am re-downloading Skype having not used it in a while. Don't recall my name or password. Attempted to recover through 'live' but tells me too many attempts made today under my account although I hav… read more
Josh
Josh
It Support Specialist
Associate Degree
5,160 satisfied customers
I am locked out of my ZTE AVID 828 smartphone. My e-mail
I am locked out of my ZTE AVID 828 smartphone. My e-mail address is***@******.*** with recovery phone #***-***-**** Not sure of my g-mail address. It may be***@******.***. Help … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Every time I have to get off and try to get back in it tells
Every time I have to get off and try to get back in it tells my pass word and the sign in don't match. I spent an hour today trying to get bac in with new passwords about 6 if them different each time… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I liked have my old profile picture of me with old friend.
I liked have my old profile picture of me with old friend. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,160 satisfied customers
Have Lenovo 8114 2DM desktop. Ran fine on XP3. "upgraded
Have Lenovo 8114 2DM desktop. Ran fine on XP3. "upgraded to win 8" bad mistake......got a full refund from microsoft...and UPGRADED to win 7. It ran sweet at first. but after a few boot ups it wouldn'… read more
Richard
Richard
Computer Specialist
47,537 satisfied customers
For 14 hours now, I have been temporarily locked out of Facebook
For 14 hours now, I have been temporarily locked out of Facebook for nothing I did wrong. Nothing inappropriate was done on my part as I was just emailing friends letting them know about my upcoming s… read more
Ryan-CTech
Ryan-CTech
Manager
279 satisfied customers
I JUST DOWNLOADED VISTA SECURITY HALF AN HOUR AGO NOTICED THAT I DID NOT RECEIVE ANY EMAI
I JUST DOWNLOADED VISTA SECURITY HALF AN HOUR AGO NOTICED THAT I DID NOT RECEIVE ANY EMAIL CONFIRMATION DID SOME RESEARCH AND FOUND OU IT'S A VIRUS PLS ADVISE I CAN'T FIND IT IN THE REMOVE /UNINSTALL … read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
why are you making it impossible for me to access my Zubene
why are you making it impossible for me to access my Zubene YouTube account??? You have changed my password XXXXX I have tried for weeks to get it... impossible! I do not want a new account, just acce… read more
Josh
Josh
It Support Specialist
Associate Degree
5,160 satisfied customers
Im using Eudora OSE and am having problems with Junk mail
I'm using Eudora OSE and am having problems with Junk mail settings (tools/account options/junk settings). The settings are not being retained, or appear not to be retained when I click OK. If I go ba… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I have a g-mail [email protected] I need to reset
I have a g-mail [email protected] I need to reset the password XXXXX I can't remember by old password. I tried this before with all the automatic questions on line and Google refused to reset it … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
This zio phone is about to go out the window. I have spent
This zio phone is about to go out the window. I have spent hours and hours trying to figure out how to edit my contacts. Nothing works and somehow with the touch of something obviously, numbers seem t… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I run a Symantec Norton Home Antivirus Disc licensed for private
I run a Symantec Norton Home Antivirus Disc licensed for private use for government employees to scan my entire system. I actually did it two times. First time, After letting it run for hours it showe… read more
R.A. McConnell
R.A. McConnell
Owner
Associate Degree
505 satisfied customers
I signed up for Boxbe and it becomes increasingly time consuming
I signed up for Boxbe and it becomes increasingly time consuming and irritating! I have a long list of emails and the time lag to get corrected is not appriate for me! If someone changes their address… read more
Richard
Richard
Computer Specialist
47,537 satisfied customers
my name is lorraine nreider,my problem is i lost my email,i
my name is XXXXX XXXXX problem is i lost my email,i cannot get into my email,[email protected] ,every time i try to get my password XXXXX get bull about too many times and that is not the case.my passw… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
My old email address has been hacked into and the hacker changed
My old email address has been hacked into and the hacker changed my password. I am not able to get into that email address at all. It happened Thurs. May 20th. Can you send instructions to my new emai… read more
C.Martin
C.Martin
IT Consultant
Bachelor's Degree
453 satisfied customers
I am using a Lenovo Thinkpad T61P. It has the password manager
I am using a Lenovo Thinkpad T61P. It has the password XXXXX which I use. I am taking my laptop into a repair shop. I need to give them my windows password XXXXX that they can work on my machine but I… read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
510 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x