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You helped get me the site to load windows 10,but it failed…

Customer Question
You helped get me...

You helped get me the site to load windows 10,but it failed because it didnt veryfi product key,i deleted my windows old

Technician's Assistant: What are you having trouble accessing or opening?

It said it couldnt verrify

Technician's Assistant: What's the brand and model of your computer?

Gateway dx4831

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

I crashed my pc 2 months ago i loaded windows ultimate back on it,but i want to go back to windows 10

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No thats it

Submitted: 8 months ago.Category: Computer
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Answered in 25 minutes by:
12/11/2017
Tech Support Specialist: hongkongpom, Computer Support Specialist replied 8 months ago
hongkongpom
hongkongpom, Computer Support Specialist
Category: Computer
Satisfied Customers: 1,454
Experience: Microsoft Certified Desktop Support Technician since 2007
Verified

Hello please use the Ultimate product key to register Windows 10.

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hongkongpom
hongkongpom, Computer Support Specialist
Category: Computer
Satisfied Customers: 1,454
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Experience: Microsoft Certified Desktop Support Technician since 2007

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