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Skype issue. I was charged the monthly $4.99 for minutes,

Customer Question
Skype issue. I...

Skype issue. I was charged the monthly $4.99 for minutes, but they are not showing on my Skype account: michele.baldwin46

Technician's Assistant: When did you last update Skype?

It is not taking my username or password.

Technician's Assistant: What have you tried so far with your Skype?

I can't get past the page that is showing an act balance of $01.

Submitted: 7 months ago.Category: Computer
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Answered in 12 minutes by:
12/11/2017
Tech Support Specialist: Bhavik Joshi, Computer Software Engineer replied 7 months ago
Bhavik Joshi
Bhavik Joshi, Computer Software Engineer
Category: Computer
Satisfied Customers: 980
Experience: Product Developer at Computer Science Corporation
Verified
Hi, I am Bhavik,I will help you in it.Please let me know which decide do you use to login to your Skype account and when you used it last time ?
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Tech Support Specialist: Josh, Support Specialist replied 7 months ago
Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 21,959
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

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