Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I do not remember my password how do I find or change ir?

Customer Question
I do not remember...

I do not remember my password ***** do I find or change ir?

Technician's Assistant: What exactly are you having trouble accessing?

Trying to get into I Tunes to finish setting up my Fitbit2 watch

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Small apple I pad

Submitted: 8 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 7 minutes by:
12/10/2017
Tech Support Specialist: Aparna Indresh, Computer Hardware Engineer replied 8 months ago
Aparna Indresh
Aparna Indresh, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own Computer Question
Tech Support Specialist: Aparna Indresh, Computer Hardware Engineer replied 8 months ago

It sounds like you don't remember the password ***** your iTunes account so in this case we can try to reset the password:

Please follow these steps and it will help you in resetting the password

1. You should be able to reset your password ***** the site:click on this link http://iforgot.apple.com/

2. Enter your Apple ID and click Continue.

3. Select Email authentication followed by Next.

4. Check your email and there should be a message from Apple with instructions on how to reset your password.

5. If you can’t use your email address, another option you have available is to reset your password ***** answering the security questions you created when you setup your account.

6. Enter your Apple ID and click Continue.

-Select Answer security questions and click Continue.

-Set the birthday you used for the account and clicking Continue.

- Answer the security questions you picked when you set the account up.

7. If you answer these successfully, you should be able to reset your password ***** access your Apple ID again.

If that doesn't work or if any other steps is unclear please let me know, So that we can try some other alternate solution. Thank you

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Aparna Indresh Your Own Question
Aparna Indresh
Aparna Indresh
Aparna Indresh, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 529
529 Satisfied Customers
Experience: Engineer at Aparna Indresh

Aparna Indresh is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
How do I change my Apple password...I currently have goggle
How do I change my Apple password...I currently have goggle and I tunes set up for finger print allowance, but can't get any apps due to not remembering my Apple password.. pls help … read more
N Nguyen
N Nguyen
Davenport University Instructor
Master\u0027s Degree
1 satisfied customers
I cleared my i-pad, now I can't remember my old password.
I cleared my i-pad, now I can't remember my old password. How do I … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,398 satisfied customers
I am been in the hospital for 4 weeks. Came home to use my
I am been in the hospital for 4 weeks. Came home to use my iphone 10 and I cannot log in. I simply forgot the last 2 digits and cannot find my. Note pad. Can you help me without totally changing my ip… read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,260 satisfied customers
I can't change the Apple ID password on my I pad pro- I
I can't change the Apple ID password ***** my I pad pro- I forgot the password … read more
Samuel NetEngineer
Samuel NetEngineer
Associate\u0027s Degree
746 satisfied customers
I am locked out of my i pad i need to access throgh i tunes.
I am locked out of my i pad i need to access throgh i tunes … read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
788 satisfied customers
I would like to sign up for the I tunes app, but don't know
I would like to sign up for the I tunes app, but don't know how. … read more
Samuel NetEngineer
Samuel NetEngineer
Associate\u0027s Degree
746 satisfied customers
I can't remember my password. Idon't remember. I went To the
I lost my i phone today and need my i pad to look for it… read more
arsufi2002
arsufi2002
Bachelor's Degree
322 satisfied customers
I have forgotten my password so cannot do updates or use App
I have forgotten my password ***** cannot do updates or use App store … read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
30 satisfied customers
My husbands I phone is telling him that his iPhone is linked
My husbands I phone is telling him that his iPhone is linked to an Apple ID. It is asking for his Apple ID and password ***** was used to set up his phone but he can not remember his password. It is t… read more
cvd4311
cvd4311
Computer Analyst
Bachelor\u0027s Degree
727 satisfied customers
My other apple I-pad all of a sudden says I need to enter my
My other apple I-pad all of a sudden says I need to enter my Apple I D and password. I do not know either of these. I have never had it do this before. Please help me. … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
My old Email address is ***@bigpond.com I am trying to
My name is David ***and my old Email address is ***@bigpond.com I am trying to update my account and email details in order to access I tunes and I do not know how to do so can you help please. … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
944 satisfied customers
Our Slingbox in Atlanta is tied in to our computer and tv in
Our Slingbox in Atlanta is tied in to our computer and tv in Japan so we can get American TV....suddenly, we cannot change channels and only can have our daugther in Atlanta change our channels in Jap… read more
Hans Uebelhoer
Hans Uebelhoer
Technical Support Manager
Associate Degree
1,100 satisfied customers
I have lost my i-tunes program from my computer and cannot
I have lost my i-tunes program from my computer and cannot re-install it. I get a message that says the item that this shortcut refers to has been changed or moved, so this shortcut will no longer wor… read more
James K.
James K.
Managing Director
283 satisfied customers
I have a Belkin Home Kit for Express which I use for tuning
I have a Belkin Home Kit for Express which I use for tuning into Sirius/XM. With the kit came a small IR remote. Where may I obtain operating instructions for this remote? Thank you.… read more
J Tech
J Tech
3 years towards bs in computer sci
928 satisfied customers
Cannot use my virtual remote on slingbox to perform any function.
Cannot use my virtual remote on slingbox to perform any function. Signal is stuck on same channel TV is on, even though TV is off. Any suggestions?… read more
hongkongpom
hongkongpom
Computer Desktop Support
Associate Degree
291 satisfied customers
My Acer 5720 has an IR port but it does not work. Does it have
My Acer 5720 has an IR port but it does not work. Does it have to be enabled, or does the machine come without a driver? I cannot devote any more time to this problem, I have already been on line to y… read more
Renju
Renju
Bachelor's Degree
394 satisfied customers
Hi I have i tunes on my PC and have just had my PC in for an
Hi I have i tunes on my PC and have just had my PC in for an upgrade. I have re downloaded i tunes but when i try to play any tracks that i have bought it wants my apple id and password XXXXX i cant r… read more
toughguy
toughguy
Master\u0027s Degree
210 satisfied customers
how do I turn on the infrared port so that it can pick
how do I turn on the infrared port so that it can pick up a wireless connection? I am working on a think pad T20- 2647 notebook.… read more
Willy
Willy
Master Degree
2 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x