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I cant get into my microsoft one drive account and. I cant…

Customer Question
I cant get into...

I cant get into my microsoft one drive account and hello my name is*****: What exactly are you having trouble accessing?

I cant remember password ***** that and my emails

Technician's Assistant: Are you logged into your email account on any other devices?

Yes but battery is down

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I cant remember because i have new # and in dec o flast year i had a small break down of my own

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Most of my passwords begin with Mary or Levi or Terrence and the 3 6014

Submitted: 8 months ago.Category: Computer
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Answered in 2 minutes by:
12/9/2017
Tech Support Specialist: Mr.Med, Computer Enthusiast replied 8 months ago
Mr.Med
Mr.Med, Computer Enthusiast
Category: Computer
Satisfied Customers: 2,295
Experience: Networks & Security Engineer
Verified

Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

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Tech Support Specialist: Mr.Med, Computer Enthusiast replied 8 months ago

I'm sorry about the issue, Please try reseting your One drive password ***** clicking on the following link : https://account.live.com/password/reset

Let me know the results

Thank you

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Tech Support Specialist: Mr.Med, Computer Enthusiast replied 8 months ago

Has everything worked out please?

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