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I subscribed for uninterrupted music - we have to reset it…

Customer Question
I subscribed for uninterrupted...

I subscribed for uninterrupted music - we have to reset it every 15-20 mins! I am being billed $ 9.99

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Nextbook by android

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

3 mos at least just resetting it!

Submitted: 8 months ago.Category: Computer
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Answered in 5 minutes by:
12/9/2017
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 8 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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