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I just updated to Skype 8/12/0/2--can't find my contacts.

Customer Question
I just updated to...

I just updated to Skype 8/12/0/2--can't find my contacts.

Technician's Assistant: When did you last update Skype?

This morning. It's the latest update.

Submitted: 7 months ago.Category: Computer
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Answered in 2 minutes by:
12/9/2017
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 7 months ago
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,968
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

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Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 7 months ago

Let me explain what may have happened, your Skype updated and the new interface lead you to create a new account.
New account is new, so it doesn't has any of your previous settings or contacts.
We'll need to find your original user name, and use that to login.
Do you remember your username or your skype name and your location?

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Customer reply replied 7 months ago
deanna.satre
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 7 months ago
  • Open Skype
  • Select Sign out
  • Let me know when you are signed out
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Customer reply replied 7 months ago
Fone
Customer reply replied 7 months ago
Done
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 7 months ago

Use the ID deanna.satre to sign in

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