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I need help activating windows. I get a message that tell me…

Customer Question
I need help activating...

I need help activating windows

Technician's Assistant: What exactly are you having trouble accessing?

I get a message that tell me to fix my microsoft account

Technician's Assistant: What Microsoft model do you have? And the version of Windows?

Hp notebook with windows 10

Technician's Assistant: What HP model do you have?

Im not sure

Technician's Assistant: What have you tried so far with your HP? Have you installed any updates recently?

I beleive i updated windows 10 this already had 10 when i got it

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I have another hp laptop on this account as well and i dont know if that has anything to do with this proumblem or not

Submitted: 7 months ago.Category: Computer
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Answered in 2 minutes by:
12/9/2017
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 7 months ago
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,961
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 7 months ago

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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