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I recently changed my password on my google account, can’t…

Customer Question
Hi....I recently changed my...

Hi....I recently changed my password ***** my google account, can’t remember the new one, I don’t think, but have not been receiving any of my google emails since last Friday

Technician's Assistant: Are you logged into your email account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I think so ...security questions

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No, happy holidays to you though, Pearl

Submitted: 8 months ago.Category: Computer
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Answered in 1 minute by:
12/9/2017
Tech Support Specialist: UranIT, Network Administrator replied 8 months ago
UranIT
UranIT, Network Administrator
Category: Computer
Satisfied Customers: 1,436
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com, my name is ***** ***** I will try my best to assist you.
Please allow me a minute to review your question and prepare an answer, or I may ask more questions for clarification

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Tech Support Specialist: UranIT, Network Administrator replied 8 months ago

If you like, I can try to do recovery right here in public chat, what is your email address?

You can ignore any automated offers that may pop up , they are sent automatically by the site.

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Customer reply replied 8 months ago
Hi Serge...
Changed my google password ***** week and have not received any google account emails since...
Tech Support Specialist: UranIT, Network Administrator replied 8 months ago

ok, what is your email address that you are trying to login to?

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Customer reply replied 8 months ago
Thanks, ***** ***** don’t think this service is worth almost $60:00.."......google referral said $5 refundable
Tech Support Specialist: UranIT, Network Administrator replied 8 months ago

You can ignore any automated offers that may pop up , they are sent automatically by the site.

Do you want to continue or close this chat?

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Customer reply replied 8 months ago
Please close....will go to apple for help
Tech Support Specialist: UranIT, Network Administrator replied 8 months ago

Sure, For refund please contact customer service: http://ww2.justanswer.com/contact-us

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