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Ms., I just got notice from Microsoft that my Office 365…

Customer Question
Ms. Wilson, I just...

Ms. Wilson, I just got notice from Microsoft that my Office 365 subscription has been successfully renewed tomorrow, Saturday, December 9, 2017. I have not previously subscribed and had intended to cancel my 30 day trial today. I do not want the Office 365. Help me cancel the 30 day trial. Thank you

Technician's Assistant: What Microsoft model do you have? And the Operating System (OS)?

I have Microsoft Outlook and don't know the operating system. I'm not very tech. savvy.

Technician's Assistant: When did you last update Outlook?

Within the last year...I think.

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

No, that's all I have at this point. My phone no. is(###) ###-####

Submitted: 7 months ago.Category: Computer
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Answered in 10 minutes by:
12/9/2017
Tech Support Specialist: UranIT, Network Administrator replied 7 months ago
UranIT
UranIT, Network Administrator
Category: Computer
Satisfied Customers: 1,287
Experience: Network and System Administrator, IT Consultant
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Tech Support Specialist: UranIT, Network Administrator replied 7 months ago

Hello, were you able to cancel subscription using steps provided?

do you need any additional assistance on this?

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Tech Support Specialist: UranIT, Network Administrator replied 7 months ago

Hello again, didn't hear back from you...
Do you still require assistance on the issue?
Waiting for your reply.

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