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Hendrix Crosby tx. I had the geeks clean up my desktopnow my…

Customer Question
Don Hendrix Crosby tx...

Don Hendrix Crosby tx. I had the geeks clean up my desktopnow my printer will not work right. My wife's wireless works great but mine with an either net is troublesome. Another stupid question--my network list says the name I use is "connected". Does that mean also secure or is it open.

Technician's Assistant: How are you connecting to your printer: wirelessly or by USB?

Usb but previously wireless , wife laptop on same modem is wireless. I would like to be wireless also. I have a geed policy and as a 74 year old need it.

Technician's Assistant: When did you last update the printer driver software?

Do not know? when I got it back from the geeks on Sam Houston Parkway in east Houston the printer would not print. I tried to print tickets the theater and they never printed until today one sheet printed with one ticket. I must have done something wrong.

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No but is my network secure ?

Submitted: 8 months ago.Category: Computer
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Answered in 5 minutes by:
12/8/2017
Tech Support Specialist: Byron, Computer Support Specialist replied 8 months ago
Byron
Byron, Computer Support Specialist
Category: Computer
Satisfied Customers: 3,407
Experience: CCNA, A+, MCSE with over 12 years experience.
Verified

Hi. My name is***** you for your question and the opportunity to assist.

The "secured" designation you will only see on wirelessly connected computers.

Since your machine is hardwired you won't see that.

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