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My e-mail is accidentally pushed the log out button and when…

Customer Question
Hi my name is...

Hi my name is ***** ***** my e-mail is***@******.*** accidentally pushed the log out button and when I tried to get back in I thought i was putting in the correct password ***** it was not.It had been so long ago that I used it. I put in the pass code that was e-mailed to me,but that did not work, so I thought I would go search my name, So it was asking me questions and I started answering them not knowing that I was making another account.Please help me get my original face book account back,with a new pass code.

Technician's Assistant: Are you logged into your email account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

My phone number is(###) ###-####

Submitted: 7 months ago.Category: Computer
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Answered in 5 minutes by:
12/8/2017
Tech Support Specialist: Richard, Computer Specialist replied 7 months ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,232
Experience: Over 20 years of consulting to the IT industry
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

If you now try to sign into your account, what i the exact message you receive?

Please let me know

Thank you

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