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I am trying to update my credit card on line but your system…

Customer Question
I am trying to...

I am trying to update my credit card on line but your system does not let me put in the month date expiration dates. I need this for Christmas holiday.

Technician's Assistant: What device or product does this involve?

Stamps.com

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Dell os windows 7

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

It just started this week.

Submitted: 7 months ago.Category: Computer
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Answered in 13 minutes by:
12/8/2017
Tech Support Specialist: Louie, Computer Support Specialist replied 7 months ago
Louie
Louie, Computer Support Specialist
Category: Computer
Satisfied Customers: 13,430
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Hi, my name is ***** ***** I'll be assisting you with your question.

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Tech Support Specialist: Louie, Computer Support Specialist replied 7 months ago

Initially, it looks like you may be trying to reach Stamps.com.
This is an independent site and members of this online community provide information, repair tips, technical assistance as a form of paid Q & A service. JustAnswer is not affiliated with Stamps.com.
Still and if you'd like to continue on JustAnswer, I will try my best to help you with your question.
Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

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Customer reply replied 7 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Remote Tech Support. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Tech Support Specialist: Louie, Computer Support Specialist replied 7 months ago

Are you able to log in to your account with stamps.com?

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Customer reply replied 7 months ago
No because. It said my credit card needs ,updating.
Tech Support Specialist: Louie, Computer Support Specialist replied 7 months ago

Let's try Help / My Account / My Info / Add, Edit or Remove Payment Method /; please click HERE.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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