Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I cannot remember my password for my Microsoft account.

Customer Question
I cannot remember my...

I cannot remember my password ***** my Microsoft account

Technician's Assistant: What exactly are you having trouble accessing?

Shared experiences

Technician's Assistant: What Microsoft model do you have? And the Operating System (OS)?

I just updated my Microsoft 10

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Just happened

Submitted: 7 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 1 minute by:
12/8/2017
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 7 months ago
Moses C
Moses C, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 934
Experience: Resolution Specialist at Wipro Bpo Services
Verified

My priority is 100% customer satisfaction, some how i see you have marked a negative rating which hurts my good service record. Please let me know what made you do so and i can provide you the iinformation you are lookiing for.

you can reset your Microsoft account password ***** the link given below.

Ask Your Own Computer Question
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 7 months ago
Ask Your Own Computer Question
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 7 months ago

My priority is 100% customer satisfaction, if you are unable to follow any given steps please don't worry, click on View response/reply button and post me a reply i will continue in assisting you further.

Ask Your Own Computer Question
Customer reply replied 7 months ago
None of these are working, it will not accept my current email account of ***@******.***
Customer reply replied 7 months ago
No thank you too much for this service. I cannot afford as on a limited income and this time of year limited .
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 7 months ago

you can close the automated site popup its basically for more choices and options for our customer who prefer additional service like remote screen sharing and phone call assistance.

Ask Your Own Computer Question
Customer reply replied 7 months ago
Why can it not send to my sympatico email account.
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 7 months ago

you dont want to avail our service?

Ask Your Own Computer Question
Customer reply replied 7 months ago
Thank you, ***** ***** will check at my work for my password.
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 7 months ago

alright not a problem.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Moses C Your Own Question
Moses C
Moses C
Moses C, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 934
934 Satisfied Customers
Experience: Resolution Specialist at Wipro Bpo Services

Moses C is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I keep getting the msg "We need to fix your Microsoft
I keep getting the msg "We need to fix your Microsoft account (most … password *****). Select here to fix it in Shared settings." How do I know this is a for real Microsoft msg & where do I even find … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
50 satisfied customers
Trying to help 95-year-old dad. He can turn it on but can't
Trying to help 95-year-old dad. He can turn it on but can't get into anything. He doesn't think he put a password ***** when he bought it 3 years ago. Help, please! … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,323 satisfied customers
Windows update seems to have changed my network settings. I
windows update seems to have changed my network settings. I can no longer acces other workstations in myoffcie... we run a peer to peer and it seems as if password ***** is now required...can you help… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I can"t log into my Microsoft account in order to use my one
i can"t log into my Microsoft account in order to use my one drive forgot my password ***** can"t answer the questions that are asked of me need to reset my password … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I had an update last night and now I cannot access any of my
I had an update last night and now I cannot access any of my files. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I have just completed a major upgrade to Microsoft. I now
I have just completed a major upgrade to Microsoft. I now find that I have to enter my password ***** this happens every time there is one of these updates. But I do not recall my password. … read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
My wife and I don't fully understand Onedrive or network
My wife and I don't fully understand Onedrive or network sharing. Does network sharing us to see the 2 different computers we have on our home wifi to see each other if it's turned on? Can both of us … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
508 satisfied customers
I cannot remember my Microsoft account number that will
I cannot remember my Microsoft account number that will allow me yo login through my cell phone Can you recover my account password ***** allows me to login to Outlook ?? … read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
30 satisfied customers
I want to delete my gmail account but I don't have the
I want to delete my gmail account but I don't have the password ***** when I go to change the password ***** does not recognize my birthdate … read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
30 satisfied customers
I cannot sign in to skype .needs a password which I do not
I cannot sign in to skype .needs a password ***** I do not remmber having to use before. When I email for new one I get microsoft account rest password ***** does not work.. … read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
30 satisfied customers
Used a simple password during install; now I can't remember
Used a simple password ***** install; now I can't remember it … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
508 satisfied customers
I am trying to contact Microsoft Support, But cannot get
I am trying to contact Microsoft Support, But cannot get through as they want a password ***** an account that is no longer live. I need to delete that account without losing information on my current… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
How can I reacticate my old facebook account? Thursday or
Yes, updated Microsoft; indicated to get new passcode/ that's when gave me new account! … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
986 satisfied customers
I am an, I created an email account that a cannot get into
I am an idiot, I created an email account that a cannot get into now … read more
Tech Ben
Tech Ben
Information Systems Manager
Bachelor\u0027s Degree
262 satisfied customers
I cannot access my laptop Lenovo 320-151AP, SN-PFOST9PW. It
I cannot access my laptop Lenovo 320-151AP, SN-PFOST9PW. It keeps rejecting the password. … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
How do I transfer files from my old windows 7 to my new
how do I transfer files from my old windows 7 to my new windows 10 … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
My daughter was setting up 2 tablets children at Christmas
My daughter was setting up 2 tablets for her children at Christmas when she suffered cardiac arrest...since then she can not remember the email and password ***** get into tablet. We reset whole table… read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
I am trying to reset my password as I forgot the one I used
I am trying to reset my password ***** I forgot the one I used in newly updated windows 10. I have completed the form several times and yet I am told not enough information to establish my identity. N… read more
Quiksilver07070
Quiksilver07070
Remote Technical Support
Associate Degree
68 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x