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I,m using Windows Live Mail. I am having deleting some of my…

Customer Question
I,m using Windows Live...

I,m using Windows Live Mail. I am having deleting some of my messages.I get a reply saying Message cannot be found. Messages which I read yesterday today the note says message cannot be found. I also have problem deleting some messages.

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

From my client Shaw.ca

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

No, I'm not having a problem receiving messages. The problem is "Message cannot be found"after I received and read it yesterday.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No, this my only concern.

Submitted: 8 months ago.Category: Computer
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Answered in 11 minutes by:
12/8/2017
Tech Support Specialist: Cody, Senior Systems Administrator replied 8 months ago
Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 4,044
Experience: Systems Administrator
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Hello. My name is ***** ***** I will be assisting you today.

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Tech Support Specialist: Cody, Senior Systems Administrator replied 8 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

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