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I have a HTC android phone. Google messages constantly that…

Customer Question
I have a HTC...

I have a HTC android phone. Google messages constantly that I need to update Google play services. When I attempt to do this a message appears saying "no app found to open URL"

Technician's Assistant: When did you last update your software?

I dont know, I only update if prompted to

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

No really, I just want to be able to use google services like maps and apps

Submitted: 8 months ago.Category: Computer
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Answered in 5 hours by:
12/8/2017
Tech Support Specialist: Pete, Computer Engineer replied 8 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,610
Experience: CISCO certified, Microsoft proficient, computing expert.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Tech Support Specialist: Pete, Computer Engineer replied 8 months ago

Try going to Settings>Apps​, tap Menu, and Reset All App Preferences.

Then try updating Google Play Services again.

Let me know if that works?

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