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The hard drive has quit and I had to purchase a new one and…

Customer Question
The hard drive has...

The hard drive has quit and I had to purchase a new one and I lost Windows 10 in the process. Are you able to help?

Technician's Assistant: What's the brand and model of your computer?

Hp pavilion desktop

Technician's Assistant: What have you tried so far with your Pavilion?

I have had no success booting the new hard drive up as there is no longer an operating system

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Not that comes to mind at the moment

Submitted: 7 months ago.Category: Computer
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Answered in 2 minutes by:
12/7/2017
Tech Support Specialist: Cody, Senior Systems Administrator replied 7 months ago
Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Tech Support Specialist: Cody, Senior Systems Administrator replied 7 months ago

Do you have a working computer and blank dvd?

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