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My solitaire collection will not finish loading and drops…

Customer Question
My solitaire collection will...

My solitaire collection will not finish loading and drops oout-i have uninstalled and reinstalled but the same thing happens. it was ok 2 days ago

Technician's Assistant: What are you having trouble accessing or opening?

It opens but will not finish loading and drops out

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Hp ? model windows10

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Yesterday after i did scan because program would not finish loading-today i uninstalled and reinstalled but same problem

Submitted: 7 months ago.Category: Computer
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Answered in 1 hour by:
12/8/2017
Tech Support Specialist: Cody, Senior Systems Administrator replied 7 months ago
Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Tech Support Specialist: Cody, Senior Systems Administrator replied 7 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

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Customer reply replied 7 months ago
have managed to fix problem by recycling the modem
Tech Support Specialist: Cody, Senior Systems Administrator replied 7 months ago

ok awesome

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