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When I open Skype on my Mac, I get a sign in with a

Customer Question
When I open Skype...

When I open Skype on my Mac, I get a sign in with a Microsoft logo. We did have a PC, but that was at least five years ago.

Technician's Assistant: When did you last change your password ***** Apple ID?

Two years ago

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No, I'll go down and do it now. Is there anything I should know about it?

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Should. I be on the computer? I'm on my upstairs Mac. The sky0e computer is downtairs

Submitted: 7 months ago.Category: Computer
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Answered in 1 minute by:
12/7/2017
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 7 months ago
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,962
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

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Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 7 months ago

On the Skype sign in page, just sign in with your user id and password.

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Customer reply replied 7 months ago
I think I need to reset my password. I'll go downstairs and do it now.
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 7 months ago

You can do this from this PC and then login to the one downstairs cause i am here with you on this PC so can answer without you making the extra effort to go downstairs.

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Customer reply replied 7 months ago
I want to sign off. I don't want to pay $39.
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 7 months ago

You can close this page to end the session, but the $39 is optional you can ignore it and we can speak through this chat.

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Kamil Anwar, Computer Support Specialist
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Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

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