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Changed my pass word, forget it, need you to help me! I put…

Customer Question
Changed my pass word...

Changed my pass word, forget it, need you to help me!

Technician's Assistant: What exactly are you having trouble accessing?

I put my email in, then you need to put your password, i can’t remember it

Technician's Assistant: Are you logged into your email account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes(###) ###-####

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

My cell phone(###) ###-####

Submitted: 7 months ago.Category: Computer
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Answered in 24 minutes by:
12/7/2017
Tech Support Specialist: Bryan, Computer Support Specialist replied 7 months ago
Bryan
Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Tech Support Specialist: Bryan, Computer Support Specialist replied 7 months ago

Just to clarify, who's your email provider, e.g. Gmail, Hotmail, Yahoo, etc?

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