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Can you assist with bitcoin fraud recovery? Was built by EZ…

Customer Question
Can you assist with...

Can you assist with bitcoin fraud recovery?

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Was built by EZ trading computers. windows

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

This happened in 2013

Submitted: 7 months ago.Category: Computer
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Answered in 3 minutes by:
12/7/2017
Tech Support Specialist: Josh, Support Specialist replied 7 months ago
Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 21,964
Experience: 5 years as Network Admin, 10+ years of IT support
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Hi! My name is ***** ***** I will be assisting you. Let's get started!

Please explain the issue in more detail

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Customer reply replied 7 months ago
in 2013 bitcoin was lost during a transfer from coinbase
Customer reply replied 7 months ago
this is not the computer it happened on
Tech Support Specialist: Josh, Support Specialist replied 7 months ago

Do you have anymore information?

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Customer reply replied 7 months ago
i have an email which indicates coinbase made the transfer
Customer reply replied 7 months ago
your response is?
Tech Support Specialist: Josh, Support Specialist replied 7 months ago

Made the transfer where?

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Customer reply replied 7 months ago
austria
Tech Support Specialist: Josh, Support Specialist replied 7 months ago

What do you mean by Austria?

Please understand that this is a very complicated issue and so far, you have provided bits and pieces of the situation.

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Customer reply replied 7 months ago
i realize it it hard for you to work with someone who does not know what
they are doing.
Tech Support Specialist: Josh, Support Specialist replied 7 months ago

Have you contacted Coinbase?

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Customer reply replied 7 months ago
with no response so far
Tech Support Specialist: Josh, Support Specialist replied 7 months ago

Why didn't you bring this to their attention in 2013?

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Customer reply replied 7 months ago
thank you for your consideration.
Tech Support Specialist: Josh, Support Specialist replied 7 months ago

You're welcome

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