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I want to install word or office. Hp. It's a new laptop but…

Customer Question
I want to install...

I want to install word or office

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Hp

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

It's a new laptop but I had word installed in the former laptop but not using theat laptopnow (broken down)

Technician's Assistant: What's the brand/model and Operating System (OS) of your laptop?

Windows 10

Technician's Assistant: What have you tried so far with your laptop? Have you installed any updates recently?

None

Submitted: 8 months ago.Category: Computer
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Answered in 5 minutes by:
12/7/2017
Tech Support Specialist: Richard, Computer Specialist replied 8 months ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,537
Experience: Over 20 years of consulting to the IT industry
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

What exactly happens when you try to install office?

Please let me know

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Customer reply replied 8 months ago
I want you to guide me because this is a new computer
Tech Support Specialist: Richard, Computer Specialist replied 8 months ago

Of course

What exactly happens when you try to install office?

Please let me know

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