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I purchased tracfone minutes and gave .my number from my…

Customer Question
I purchased tracfone minutes...

I purchased tracfone minutes and gave .my number from my visa debit card yet when I try to use my phone it reads I am out of air time will you correct this problem?

Technician's Assistant: What TracFone model do you have? And the Operating System (OS)?

Android - Trqcfone OS

Technician's Assistant: How long has this been going on with your TracFone phone? What have you tried so far?

Since about days ago.

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

Mo

Submitted: 7 months ago.Category: Computer
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Customer reply replied 7 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 7 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 1 hour by:
12/7/2017
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 7 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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