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I can not get into vegas world I rebooted and was still

Customer Question
I can not get...

I can not get into vegas world I rebooted and was still unable to get back it.

Technician's Assistant: What exactly are you having trouble accessing?

Vegas world casino

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Dell

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

It just happened today, when I went in , it told me to reboot, which I did

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I tried to contact them threw zen desk and they said my pass word was wrong and i realized that i have a different password ***** vegas casino and gave them mymwild tangent password

Submitted: 7 months ago.Category: Computer
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Answered in 3 hours by:
12/7/2017
Tech Support Specialist: David L, Systems Engineer replied 7 months ago
David L
David L, Systems Engineer
Category: Computer
Satisfied Customers: 7,837
Experience: Microsoft & Cisco Certified with over 20 years experience
Verified

Hello,
My name is David.
The issue you describe could also be due to memory errors in the router/modem that provides your Internet access. To rule out the network as the issue, power down the router/modem that provides your Internet access and unplug the power cord as well. Wait 3 minutes. Then plug in the power cord on the router/modem and power up the device. Wait for the router/modem to completely start up. Reboot your computer after the router/modem had completed start up and test to see if the issue is resolved.
Please let me know the result and if you need further assistance.
Thanks,
David.

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Tech Support Specialist: David L, Systems Engineer replied 7 months ago

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