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I am a dinosaur and I nedd you to walk me through the

Customer Question
I am a dinosaur...

I am a dinosaur and I nedd you to walk me through the download process

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

HP Omni200PC

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

I went on the site to set it up and it said I was already in use but I have never used this site before.

Submitted: 7 months ago.Category: Computer
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Answered in 5 minutes by:
12/6/2017
Tech Support Specialist: Suhasini Velu,
 replied 7 months ago
Suhasini Velu
Category: Computer
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Before we proceed with any troubleshooting,please once unplug your device from the wall outlet wait for 2 minutes and plug it back in.Let me know when this is done.

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