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I use my computer to log into my bank account to pay bills.

Customer Question
I use my computer...

I use my computer to log into my bank account to pay bills. Have my own access and passcode. Norton is screwing up my entire life by not letting me into my bank to pay the bills. Am talking to the bank and we are both unhappy. I am either going to cancel Norton or you are going to have to stop interferring with my online banking!

Technician's Assistant: Which Norton product do you have?

All I know is that it is norton security.

Technician's Assistant: What have you tried so far with your Norton Security?

Everything! Keep sending messages and nothing works.

Submitted: 7 months ago.Category: Computer
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Answered in 46 minutes by:
12/6/2017
Tech Support Specialist: Sudipto, Hardware Engineer replied 7 months ago
Sudipto
Sudipto, Hardware Engineer
Category: Computer
Satisfied Customers: 6,113
Experience: Certificate Course In Computer Maintenance
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Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP

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Tech Support Specialist: Sudipto, Hardware Engineer replied 7 months ago

Can you tell me, what is exactly happening when you try to access the bank site?

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Customer reply replied 7 months ago
Every time I try to log into my online banking, Norton interferes and I am unable to get into my account.
Customer reply replied 7 months ago
NO I do not want to switch and pay more money.
Customer reply replied 7 months ago
Cancel my Norton account and refund all money, both for this inquiry and for the subscription. I will not pay for something that is not working for me and is causing me great distress! Answer immediately and send me a response as to refund. Take Norton off my computer!
Tech Support Specialist: Sudipto, Hardware Engineer replied 7 months ago

We are not associated with Norton, as you can see the name of this website is Justanswer.com, but we can help you to solve your probllem. If you can explain what is exactly happening, what do you mean by Norton Interfere?

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Customer reply replied 7 months ago
cancel and refund money. This was not helpful!
Tech Support Specialist: Sudipto, Hardware Engineer replied 7 months ago

Ok, we cannot help if you are not ready to explain what is exactly happening to you, as I am not able to see your PC.

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Customer reply replied 7 months ago
Cancel and refund money. This was not helpful
Customer reply replied 7 months ago
cancel, refund money-not at all helpful
Customer reply replied 7 months ago
No
Customer reply replied 7 months ago
Cann
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