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Outlook crashes on my mac. Below you have the error log,

Customer Question
Hello, Outlook crashes on...

Hello, Outlook crashes on my mac. Below you have the error log, Could you please help ?

Technician's Assistant: Are you getting any error messages?

Error Signature:
Exception: SIG_HANG_QUIT
ExceptionEnumString: 33554432
Exception Code: 0x00000001 (0x00000001149d7fc4)
Date/Time: 2017-12-06 16:49:27 +0000
Application Name: Microsoft Outlook
Application Bundle ID: com.microsoft.Outlook
Application Signature: OPIM
Application Bitness: x64
Application Version: 16.9.0.17120400
Crashed Module Name: merp
Crashed Module Version: 16.9.0.171204
Crashed Module Offset: 0x0000000000003101
Blame Module Name: mbuinstrument
Blame Module Version: 16.9.0.171204
UnsymbolicatedChecksum: ADCEC37FD5B739E6836B10D746AF216F
Blame Module Offset: 0x0000000000019bbd
StackHash: 1a5b0d9bd95fa33a-dm_33554432_bk
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Build Type: SHIP
Crashed thread Stack Pointer: 0x_00007000103d1920
Audience: Insiders_DevMain
AudienceGroup: Insiders
AudienceChannel: DevMain
Crashed thread: 23

Technician's Assistant: How much storage do you have left on your Mac? (For Mac OS 10.70 and later, you can check storage through the Apple Menu -> About This Mac -> Storage. For earlier versions, you can do this through Finder.)

I've got 24GB left

Submitted: 7 months ago.Category: Computer
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Answered in 3 minutes by:
12/6/2017
Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 7 months ago
Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 1,894
Experience: Technical Support Coach at Liberty Tax Service
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Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your outlook. I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question.

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Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 7 months ago

What version of outlook?

To start with, I need to know the version of mac osx you have on your machine, you can check as follows.

Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

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