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I cannot get emails onto my screen. Hovermail has been my…

Customer Question
I cannot get emails...

I cannot get emails onto my screen

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

Hovermail has been my connection

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

Kapersky has been my only antivirus

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No thanks

Submitted: 7 months ago.Category: Computer
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Answered in 1 minute by:
12/6/2017
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 7 months ago
Moses C
Moses C, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 934
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer support, thank you for utilizing our service.
I will be assisting you with the query and question you have with us.

On which device you access your email?

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Customer reply replied 7 months ago
HP Bang and Olafson ENVY
Customer reply replied 7 months ago
via Hovermail
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 7 months ago

where do you access your email on phone or on computer?

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