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I have just purchased Microsoft Office on line and I don't…

Customer Question
I have just purchased...

I have just purchased Microsoft Office on line and I don't have a product code to activate it.

Technician's Assistant: What application are you using?

I want to use Excel

Technician's Assistant: Have you updated Excel recently?

No I have not used it on this computer before.

Technician's Assistant: Anything else you want the Microsoft Office Expert to know before I connect you?

No that's it

Submitted: 7 months ago.Category: Computer
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Answered in 1 minute by:
12/6/2017
Tech Support Specialist: John, Computer Support Specialist replied 7 months ago
John
John, Computer Support Specialist
Category: Computer
Satisfied Customers: 5,924
Experience: MCP, RHCE
Verified

Hello and welcome to Justanswer.com site which is a paid and independent Q&A and Tech support providing site. My name is ***** ***** I will try my best to help you.

Did you purchase it from official microsoft site ?

Thank you

Note: - Use the reply box just below type the reply in it and click on send.

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Customer reply replied 7 months ago
Can you tell me what to do without accessing the computer remotely?
Tech Support Specialist: John, Computer Support Specialist replied 7 months ago

Yes i can.

Do you know the microsoft email address you used for purchasing it?

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Tech Support Specialist: John, Computer Support Specialist replied 7 months ago

Thank you.Please give me a moment.

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Customer reply replied 7 months ago
No it's ok I won't continue.
Tech Support Specialist: John, Computer Support Specialist replied 7 months ago

Do you mean you do not want continue ?

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Customer reply replied 7 months ago
I don’t want to continue
Tech Support Specialist: John, Computer Support Specialist replied 7 months ago

OK i will request customer service to close this question.

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