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IN RENEWING MY DRIVER SUPPORT; YOU GUYS SAID THERE WAS A…

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IN RENEWING MY DRIVER SUPPORT...
IN RENEWING MY DRIVER SUPPORT; YOU GUYS SAID THERE WAS A PROBLEM IN REGISTERING THE DRIVER KEY 7 TO CONTACT YOUR SUPPORT
Submitted: 7 months ago.Category: Computer
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Answered in 6 hours by:
12/6/2017
Tech Support Specialist: Pete, Computer Engineer replied 7 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,339
Experience: CISCO certified, Microsoft proficient, computing expert.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Tech Support Specialist: Pete, Computer Engineer replied 7 months ago

Hi Ken, what driver are you trying to register?

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Customer reply replied 7 months ago
I had just paid $95 US FOR THE ALL DRIVERS TO BE SCANNED AND UPDATED, WHERE NECESSARY. HOWEVER YOUR GUYS ADVISED THAT THERE WERE 18 DRIVERS NEEDED UPGRADING. I PRESSED THE BUTTON IN ORDER TO SEE WHICH ONES THEY WERE; AND A DROP DOWN BOX REQUESTED THAT I SHOULD PAY $56US FOR A TECHNICIAN TO ASSESS THE PROBLEM, AND FIX IT. AS YOU CAN IMAGINE, I WAS NOT IMPRESSED, AS THE PROBLEM WAS NOT OF MY DOING. I HOPE THIS CLARIFIES THE SITUATION, I HAVE NEVER HAD A PREVIOUS PROBLEM WITH YOU GUYS. MY EXPERIENCE HAS BEEN SMOOTH, PAY THE MONEY , DOWNLOAD AND AWAY THE UPGRADED DRIVERS GO TO WORK.
;
Customer reply replied 7 months ago
I WANT THE DRIVERS CHECKED , BUT NOT AT MY EXPENSE.
Tech Support Specialist: Pete, Computer Engineer replied 7 months ago

Hi Ken, at whose expense do you want the drivers checked by?

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Tech Support Specialist: Pete, Computer Engineer replied 7 months ago

Hi Ken, just checking in on your question - do you still need assistance with this?

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