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MS seems to want some strange information. Custom made

Customer Question
MS seems to want...

MS seems to want some strange information

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Custom made running Win 10

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Just now it is some security info the want

Submitted: 7 months ago.Category: Computer
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Answered in 1 minute by:
12/6/2017
Tech Support Specialist: Randy Computer Tech, Computer Support Specialist replied 7 months ago
Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 10,501
Experience: Computer Technician
Verified

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

Sometimes this is a scam, a bogus attempt to get you to pay for tech support.

What exactly is on your screen that is asking for the info?

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