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Message says "Windows cannot currently update because the…

Customer Question
Message says "Windows cannot...

Message says "Windows cannot currently update because the service is not running. You may need to restart your computer" which is did. I restarted the update service to no avail.

Technician's Assistant: What are you having trouble accessing or opening?

Windows Update

Technician's Assistant: What's the brand and model of your computer? And the version of Windows?

Win 7 on a Gateway computer

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Last update: last evening with the Quality Release

Submitted: 7 months ago.Category: Computer
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Answered in 1 minute by:
12/6/2017
Tech Support Specialist: Josh, Support Specialist replied 7 months ago
Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 21,963
Experience: 5 years as Network Admin, 10+ years of IT support
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Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Tech Support Specialist: Josh, Support Specialist replied 7 months ago
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