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Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have forgotten my password. Everything I put into my

Customer Question

I have forgotten my password. Everything I put into my computer or phone says it is a wrong password
JA: When were you last able to use your phone?
Customer: I can use my phone but I cannot download new apps, asking for password.
JA: Have you tried a Factory Reset? The Smartphone Expert can walk you through this to ensure you don't lose your photos, contacts and other data.
Customer: No, how do I do this?
JA: The Smartphone Technician will be able to walk you through that. Anything else you want the Smartphone Expert to know before I connect you?
Customer: I am trying to Chromecast to get Netflix but unable to do this.
Submitted: 9 months ago.
Category: Computer
Expert:  Josh replied 9 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 9 months ago.

Is this for an iPhone?