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I can not get on my my 365 email, there is an error message…

Customer Question
I can not get...

I can not get on my my 365 email, there is an error message I don't understand

Technician's Assistant: Are you logged into your email account on any other devices?

Iphone receives mail

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Possibly 1 of 2,(###) ###-####(###) ###-####

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I did not set up this account, also most passwords and computer security were lost in last years flood

Submitted: 7 months ago.Category: Computer
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Answered in 5 minutes by:
12/5/2017
Tech Support Specialist: Bryan, Computer Support Specialist replied 7 months ago
Bryan
Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Tech Support Specialist: Bryan, Computer Support Specialist replied 7 months ago

What error/message are you getting for your email account now? When did this first start?

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