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Our lenevo model ix2-NG is not backing up properly. P/n

Customer Question
Our lenevo model ix2-NG...

Our lenevo model ix2-NG is not backing up properly.

Technician's Assistant: What Lenovo model do you have? And the Operating System (OS)?

P/n 32051000 model ix2-NG sku 70A69000NA s/n V4A3284279

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

For several weeks we have had to reboot often. Our IT group can see it on our system remotely but can not change anything. it it a unix system

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Thats the problem

Submitted: 8 months ago.Category: Computer
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Answered in 20 minutes by:
12/5/2017
Tech Support Specialist: Specialist Sean S., Computer Support Specialist replied 8 months ago
Specialist Sean S.
Specialist Sean S., Computer Support Specialist
Category: Computer
Satisfied Customers: 1,373
Experience: 15+ years IT experience. A+, Net+, Security+ certified
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Good morning/afternoon! My name is ***** ***** I look forward to helping you today!

Please let me know more about the issue so I can best assist you. Also any error messages you're seeing as well

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