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I brought a phone and am having problems with google

Customer Question
I brought a phone...

I brought a phone and am having problems with google recognising my email address and cant remember my password

Technician's Assistant: Are you logged into your email account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I don't know

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

II am trying to set up my new phone it is a HUAWEI Y15 2017

Submitted: 7 months ago.Category: Computer
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Answered in 1 hour by:
12/5/2017
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 7 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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