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I suspect that something has reduced my speed. I had

Customer Question
I suspect that something...

I suspect that something has reduced my speed. I had Microsoft fix my computer 10/31/17 at phone(###) ###-####which no longer answers. My customer # with Tech LLC is LFT-3110/745. Can you help me?

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

It is an LG, but I am not contacting you about my smartphone; Ineed help with my ASUS laptop, operating system Windows 10.

Technician's Assistant: How long has this been going on with your LG phone? What have you tried so far?

THIS IS NOT ABOUT MY PHONE!!

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

WHO CAN I TALK TO ABOUT MY COMPUTER??

Submitted: 7 months ago.Category: Computer
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Answered in 2 minutes by:
12/4/2017
Tech Support Specialist: Dan, Computer Support Specialist replied 7 months ago
Dan
Dan, Computer Support Specialist
Category: Computer
Satisfied Customers: 2,528
Experience: 25 Years working with computer troubleshooting and networking. Comp TIA A-Plus Certified.
Verified

Hello and welcome to JustAnswer, I look forward to assisting you today. Did you contact Microsoft or did they initiate the request from an on screen popup?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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