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All my icon are gone & I cannot get into myComputer-google.

Customer Question
All my icon are...

All my icon are gone & I cannot get into myComputer-google

Technician's Assistant: What exactly are you having trouble accessing?

I cannot see my icons on the destop

Technician's Assistant: Does your network appear in the Wi-Fi list on your laptop?

No nothing at all

Technician's Assistant: Which lights are solid and which are blinking on your router?

Now I have only the start light on

Submitted: 7 months ago.Category: Computer
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Answered in 5 minutes by:
12/4/2017
Tech Support Specialist: Bryan, Computer Support Specialist replied 7 months ago
Bryan
Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
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Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Tech Support Specialist: Bryan, Computer Support Specialist replied 7 months ago

Are you running Windows XP, Vista, 7, 8 or 10?

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