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I lost my password months ago. I now have a new apple

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I lost my password...

I lost my password ***** ago. I now have a new apple computer. Can I retrieve my old password, or get a new password. I am not very good with computers. I hope you can help

Technician's Assistant: When did you last change your password ***** Apple ID?

I have NO idea

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

I think that a did months ago. I was not successful

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Because I have not had my password, we have not had Netflix for months,,, Help please!!!!

Submitted: 7 months ago.Category: Computer
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Answered in 13 minutes by:
12/4/2017
Tech Support Specialist: Richard, Computer Specialist replied 7 months ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,207
Experience: Over 20 years of consulting to the IT industry
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Are you referring to the password ***** use to sign into Netflix?

Please let me know as this was not clear.

Thank you

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