Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Cannot get password to take. Hp modle11 am o52 so small to…

Customer Question
Cannot get password *****...

Cannot get password ***** take

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Hp modle11 am o52 so small to read

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

About 1 mo have tried every variation of pasword i can

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Cant think of anything

Submitted: 7 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
12/4/2017
Tech Support Specialist: Josh, Support Specialist replied 7 months ago
Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 21,962
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Ask Your Own Computer Question
Tech Support Specialist: Josh, Support Specialist replied 7 months ago

Which password ***** you referring to?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Changed password on netgear nite hawk now con not get any
Changed password ***** netgear nite hawk now con not get any devices set it will no accept my pasword not happy … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
BIOS needs to be upgraded before i can upgrade windows 10.
BIOS needs to be upgraded before i can upgrade windows 10. Can you do this for me or walk me through it … read more
Ralf
Ralf
IT Manager
Engineering
17 satisfied customers
Can't open, cant remember or find password, new computer
Can't open, cant remember or find password, new computer didn't know I had a password … read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,252 satisfied customers
I forgot the password form my Cambio. Is it possible to
I forgot the password ***** my Cambio. Is it possible to reset it? … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I have purchased a new computer and right now it is useless
I have purchased a new computer and right now it is useless because I cannot get passed the verify your identity screen … read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,252 satisfied customers
I bring my computer to Florida with me every year and lnever
I bring my computer to Florida with me every year and lnever has a problem this year, I had windows 10 installed, and when I. Hooked up my computer it is asking for a password ***** get in. I have tri… read more
AnswersByEric
AnswersByEric
Software Developer
Associate Degree
40 satisfied customers
My computer was hacked from Russia spoke to tech the other
My computer was hacked from Russia spoke to tech the other day and if I paid $399 I would be able to get in to my emails have sent you mo phone no but cant get code from you please help me if you can … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I have forgotten the password. Tried every combination I can
I have forgotten the password. Tried every combination I can think of. How can I get back to putting in a new password? … read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
410 satisfied customers
After 6 mo of non use forgot pasword on Thinkpad running win
After 6 mo of non use forgot pasword on Thinkpad running win 10. … read more
John
John
System/Network administrator
High School or GED
2,073 satisfied customers
I CANNOT RECEIVE MY PERSONAL E-MAILS, I RECEIVE EVERY AD IN
I CANNOT RECEIVE MY PERSONAL E-MAILS , I RECEIVE EVERY AD IN THE COUNTRY. … read more
Josh
Josh
Support Specialist
21,962 satisfied customers
How can I open an excel file that is saved and password XXXXX
How can I open an excel file that is saved and password XXXXX with encrypted with nonstandard CSP… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I cant get into my email. But ive tried every single of my
I cant get into my email. But ive tried every single of my passwords and I cant remeber the answer to the security question, Is there some way i can bypass it because ive trying paswords since i reali… read more
lorir
lorir
Data Architect
Bachelor\u0027s Degree
10 satisfied customers
howcan I stop the message that appears on screen approxarently
howcan I stop the message that appears on screen approxarently every 1 1/2 minute minute that appears on my screen no matter what I.m doing it not wan "aol schduled for check at this time,if you do no… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
i cant get into my gmail.com. because i have forgotton my password
i cant get into my gmail.com. because i have forgotton my password XXXXX security question answer for my facebook and i also dont have the moblie number that i was using at that time.… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I need BOTH of my AOL accounts deleted! One is almost 20 yrs
I need BOTH of my AOL accounts deleted! One is almost 20 yrs old and it is from when you used to have to pay for email service,and the other is a free email thru aim. I can not for the life of me unde… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,200 satisfied customers
I have a toshiba l300d laptop which is out of warranty, on
I have a toshiba l300d laptop which is out of warranty, on startup it asks for a current password XXXXX hasn't been set up myself. It has just mysteriously appeared. Could someone possibly have a solu… read more
Leon Russell
Leon Russell
ITS Technician
Vocational, Technical or Trade Scho
472 satisfied customers
forgot pasword on my old laptop want my grandson to have it
forgot pasword on my old laptop want my grandson to have it for games has windows 98 how do i get in… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
Several months ago I purchased a New I Mac.This is the
Several months ago I purchased a New I Mac.This is the first time that I have purchased a system of this caliber. I am 71 years old and not computer knowledgeable. I thought that I wrote down all the … read more
the prof
the prof
computing consultant
Master's Degree
160 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x